Terms of Service

Last updated: 05/07/25

These Terms of Service (“Terms”) govern your access to and use of Schild Technologies's Schild (“we,” “our,” or “us”) software-as-a-service platform and related services (collectively, the “Platform”). By registering, accessing, or using the Platform, you agree to be bound by these Terms.

If you are using the Platform as the owner of an organization, you represent that you have the authority to accept these Terms on its behalf.

1. Access to the Platform

We grant you a limited, non-exclusive, non-transferable, and revocable right to access and use the Platform in accordance with these Terms.

2. Account Registration

You must register for an account to use the Platform. You are responsible for maintaining the confidentiality of your credentials and all activity under your account.

You agree to provide accurate and complete information and to update it as necessary.

3. Use Restrictions

  • Use the Platform for unlawful purposes
  • Attempt to reverse engineer, decompile, or extract source code
  • Interfere with or disrupt the integrity or performance of the Platform
  • Circumvent usage limits and access controls
  • Upload or distribute malicious code

We reserve the right to suspend or terminate access for violations.

4. Customer Responsibilities

  • Ensuring your users comply with these Terms
  • The accuracy, legality, and reliability of the data you input or upload
  • Securing necessary rights and consents for any personal or third-party data

5. Data Ownership and Privacy

You retain all rights to the data you input into the Platform. We may access and process such data only:

  • As required to provide the Platform
  • To troubleshoot or improve performance
  • To improve the platform
  • As described in our Privacy Policy

6. Subscription, Billing & Payment

Access to the Platform requires payment of subscription fees. Fees are non-refundable except as required by law, or at our own discretion. Failed payments suspend Schild access and cancel subscriptions following a duration. Past cancellation, we may attempt collection.

7. Term and Termination

These Terms remain in effect until terminated. Either party may terminate at any time. Cancel now by contacting us. Cancel at period end by contacting us or canceling in the admin panel. Upon termination, your access to the Platform will cease. We will retain your data excluding cloud stored data, which will be automatically removed no earlier than two weeks and no later than one month following termination.

8. Service Availability and Support

We aim to provide high availability, but do not guarantee uninterrupted service. Planned maintenance and necessary updates may temporarily affect access. Support will be provided through our support ticketing system. All tickets are automatically classified until further review.

9. Intellectual Property

We retain all intellectual property rights in the Platform, including all software, documentation, and branding. Use of our trademarks requires prior written consent.

10. Confidentiality

Each party agrees to protect the confidential information of the other party and to use it only for purposes related to these Terms. This obligation survives termination.

11. Disclaimers

The Platform is provided “as is.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Platform will be error-free or meet your requirements.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability under these Terms will not exceed the fees paid by you in the 12 months preceding the event giving rise to the claim

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising from:

  • Your use of the Platform
  • Your data and any violation of these Terms

14. Changes to Terms

We may update these Terms from time to time. We’ll notify you of material changes, and your continued use constitutes acceptance.

15. Governing Law

These Terms are governed by the laws of California, United States, without regard to its conflict of law rules. Any disputes shall be resolved in the courts of California.

© 2025 Schild Technologies