Understanding Schild's operations
Category: Operations Summary: This article explains Schild's operation workflow—how work is structured, assigned, and completed.
Overview
Operations are the core of how work gets done in Schild. Operations have a defined time window, location, and set of tasks to complete. Administrators create operations, assign personnel, and review results and reports.
Lifecycle
- Creation → Administrator creates an operation and adds orders/tasks.
- Assignment → Personnel are assigned and notified to accept or decline the assignment.
- Completion → Personnel check in, complete orders/tasks, and check out.
- Submission → Personnel submit logs and reports.
- Review → Administrators review results and submissions.
Orders
The orders and tasks specify the actionable work to complete. Schild comes built-in with predefined orders and tasks, which can be further customized. If you know the layout of a site, you can specify that a particular place is to be secured at a particular time, or you can specify that a payload is to be delivered at a particular time. With every task, you can also specify to submit photo and document evidence.
Results
As work is completed, personnel submit results. Personnel submit specific information pertaining to orders, like a CVSS score and required media evidence. Personnel retain read-only access to the op on the main site, and the results appear in the op in administration, where they can be easily reviewed.
Reports
At check-out, administration receives automatically generated reports. Schild also supports the submission of activity logs and special incidents. Activity logs are intended to capture security officer activity in the field, and are the place where incidents are reported. Special incidents represent extraordinary incidents possibly requiring backup, law enforcement, or emergency services. Both activity logs and special incidents are submitted manually.